These terms apply to one-to-one tuition with GeorgieMTutoring, alongside my General Terms of Service, Privacy Policy, Safeguarding Policy and Code of Conduct & Community Guidelines.

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1. Getting started

Tuition usually begins with an initial consultation, where we agree the student's goals and a regular session time. Regular slots are allocated on a first-come, first-served basis.

To make sure students make real progress, tuition runs as a regular weekly commitment unless we agree otherwise.

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2. Fees and billing

Fees are those shown in my booking system or on your invoice at the time. Tuition is billed in advance on the billing cycle we agree.

You must keep a valid payment method on your account. Payments may be collected automatically when an invoice is issued. If an invoice isn't paid by its due date, a late fee of 10% of the invoice total will be added, and the payment method on your account may be charged for the full amount including the late fee. If payment still can't be collected, I may pause sessions or release your regular slot.

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3. Credit on your account

Credit from sessions cancelled in line with section 5 is added to your account and can be used towards future or additional sessions during your tuition. It is your responsibility to use credit before tuition ends. Unused credit can be refunded on request, subject to a 5% administration fee. This fee does not apply to credit arising from sessions I cancel.

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4. What's included

Your fee covers planning and delivering each session, any follow-up notes I provide, and access to my online resources while tuition is active.

Anything outside lesson time, such as extra marking, personal statement review or bespoke mock papers, is charged separately. I will always agree this with you before any charge is made.

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5. Cancelling or rescheduling a session

• At least 48 hours' notice: cancel through the booking system or by email and the session will be credited to your account.

• Less than 48 hours' notice, or no-show: the full session fee is payable. A make-up session may be offered at my discretion.

• Any make-up credits are subject to the limits and expiry shown when they are issued.

• Repeated late cancellations or missed sessions may result in your regular slot being released.

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6. Lateness

If the student is running late, please let me know as soon as possible. Sessions still end at the scheduled time. If the student hasn't joined or been in touch within 30 minutes, the session may be treated as missed and the full fee is payable.

If I am late, I will add the time to the session where possible or agree an alternative with you.

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7. My absences and holidays

I will give as much notice as I reasonably can if I need to cancel a session. Sessions I cancel will be credited or rearranged. Planned breaks will be shown in the booking system. Unless I tell you otherwise, sessions continue during school holidays.

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8. Online sessions

Sessions take place online using the platform I choose. You are responsible for making sure the student has a working device, a stable internet connection and a quiet space. Sessions missed or cut short because of problems on the student's side are not refunded.

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9. Session recordings

Sessions may be recorded for safeguarding and quality purposes. Recordings are stored securely, kept for a limited period, and not shared, except where required for safeguarding or by law. See my Privacy Policy for details.

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10. Keeping you informed

I will discuss the student's progress with the parent or guardian who booked, and with anyone else only with permission. Information will be shared with the relevant authorities if there is a safeguarding concern.

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11. Ending tuition

To end regular tuition, please email me at least 48 hours before the next scheduled session, confirming that you are cancelling all future sessions. Sessions within those 48 hours are payable as normal. I may also end tuition by giving you reasonable notice.

I may end tuition immediately in the circumstances set out in section 12 of my General Terms. If I end tuition when you are not at fault, I will refund or credit any prepaid sessions not yet delivered.

When tuition ends, access to your account and online resources ends too, so please download anything you need beforehand.

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12. Changes to these terms

I may update these terms at any time, and the version published on my website applies from the date it is posted. I am not required to notify you of changes. If a change significantly affects a subscription or prepaid service you already have, I will let you know before it takes effect and you may cancel before then.

Last updated: September 2026